EURL Les 3 Portes - FR 41 791 344 666 00015 - Colmar APE 5530 Z
Article 1 : Reservations : For each reservation we do our utmost to meet with the client’s wishes. Reservations will be definite after receipt of the completed booking contract with the payment of the deposit by credit card (or a copy of the bank transfer) and will only be valid with our approval. Reservations are personally and non-transferable.
Article 2 : Reservation costs : For each reservation 10 Euros and these are non-refundable. There will be no reservation costs if payment by bank is received before 1 April.
Article 3 : Possibilities for reservations : By mail : return the reservation form accompanied with the amount due for the deposit. Once your reservation is accepted, we shall send you a written confirmation.
By telephone : Reservations by phone are possible by using your credit card to pay the deposit. You will have to let us know the 16 figures, the expiry date and the cryptogram of your credit card.
By internet : Reservation and payment will also be possibly by using our website www.camping-eguisheim.fr No (optional) reservation can be dealt with before the deposit has been received.
Article 4 : Prices are inclusive of : basic tarif per day : pitch with a caravan, a car and 2 persons, or pitch with a tent, a car and 2 persons or pitch with a campervan and 2 persons. At extra costs : reservation costs, tourist tax, electricity, extra persons, pet(s).
Article 5 : Payment : When making a reservation a deposit of 10 Euros per pitch/per day should be paid. The settlement of the account will take place at the camping at the end of your stay.
Article 6 : Modifications on reservations : Modifications on reservations can only be accepted by full consent of camping Le Médiéval and should be submitted in writing. Modifications are subject to availability. (For changes made after 1 June a fee of 40 Euros will be charged.) Persons of which names were not indicated on the booking contract, when the reservation was made, will not be allowed to stay at the pitch provided unless authorized by the manager.
Earlier departure or late arrival : If one leaves at an earlier date or arrives at a later date than indicated when making reservations the deposit cannot be refunded.
Article 7 : Cancellations : If a cancellation is received more than 5 weeks before the date of arrival, an amount to 25% of the total amount due will be due to camping Le Médiéval. If a cancellation is received less than 5 weeks before the date of arrival, an amount of 100% of the total amount due will be due to camping Le Médiéval. Cancellations will always have to be submitted in writing. When there is no written notice from the client that the pitch will be occupied later than agreed, the pitch will be made available to other customers from 15 hrs onwards on the day following the initial day of arrival, as indicated when the reservation was made. For each cancellation a fixed amount of 40 Euros will be charged.
Article 8 : The stay : Camping : You may arrive at the camping after 14.00 hrs and have to leave before 11.30 hrs. If these hours are not respected an extra night will be charged. The reception desk is closed between 12.30 and 14.00 hrs. The barrier will be open from 7 till 22 hrs. If you expect to arrive late, please inform us. The pitch should be left in the same state as it was when you arrived.
Article 9 : Indemnification : Everybody will do his/her utmost to make your stay as pleasant as possible. However, if because of circumstances beyond our control your stay has to be shortened and/or cancelled, we cannot be hold liable.
Article 10 : Extract of the House Rules of camping Le Médiéval : The house rules are posted at the entrance of the camping. We kindly request that you inform yourself of the contents and respect these rules. If the rules are not respected this may lead to expulsion of the camping without reimbursement of the stay.
Pets : Dogs and cats are allowed provided that they will always kept on the leash, have the appropriate vaccination certificate and respect the charter of dog’s good conduct, which will be handed to you upon arrival at the camping site.
House rule at the camping : When making use of sound equipment one should always avoid annoyance for the guests which stay at the surrounding pitches. From 22.30 hours onwards everybody is requested to respect neighbours’ peace.
Traffic : The maximum speed of vehicles at the camping is 10 kilometres. Between 22.00 and 07.00 hrs no traffic at all will be allowed. This also applies to motor cycles. Everybody at the camping should behave according to the houserules.
Visitors : To ensure quietness at the camping your friends can visit you only between 10 and 21.30 hours. Visitors should apply to the reception desk where they will receive a ticket for parking the car. In this way they will be allowed to park outside the camping site. (Our customers will be responsible for their guests.)
Football : the design of the site makes it impossible to play football at the camping.
Article 11 : Responsibility : Each guest should make his own arrangements for insurance ; camping Le Médiéval can, under no circumstances, be held liable for any loss or theft of personal belongings, injuries or damages which may occur to guests during their stay.
Article 12 : Change of pitch : When you would like to make use of a different pitch or other facilities than originally agreed, this should always been agreed in advance by the manager and if applicable the fee will be adapted to the new situation.
